Privacy policy
Thinker’s Theatre ("Thinker’s Theatre", "we", "us" or "our") is committed to protecting your privacy and ensuring the confidentiality of the personal information we collect and hold. We understand and appreciate that visitors and users of this website may have concerns about their privacy and the confidentiality and security of any personal information that may be provided to us. This Website Privacy Policy outlines how we collect, use, disclose, and store your personal information when you access and use our website, www.thinkerstheatre.com.au ("Website").
This policy is in accordance with the Australian Privacy Principles (APPs). Our therapy services are bound by the legal requirements of the Australian Privacy Principles set out in the Privacy Act 1988 ("Privacy Act"), the Information Privacy Act 2009 (Qld), and other relevant state and federal laws. We also adhere to the guidelines and standards set by the Psychology Board of Australia (PBA) and the Australian Health Practitioner Regulation Agency (AHPRA).
Collection of Personal Information
We may collect personal information, such as your name, contact details, and other relevant information, when you use our website, submit inquiries or online forms, or communicate with us via email or phone. We also collect non-personally identifiable information, such as IP addresses and website usage data, using cookies and other tracking technologies.
Use and Disclosure of Personal Information
Use of your personal information will be for the primary purpose of providing you with our services, managing sessions, responding to your inquiries, and for internal administration, providing you with updates, planning, and quality assurance purposes. We will only disclose your personal information to third parties with your consent, or if required by law. We may engage third parties to provide you with goods or services on our behalf, and in such cases, we may disclose your personal information to those third parties to fulfill your approved request for goods or services.
Security of Personal Information
We strive to ensure the security, integrity, and privacy of personal information submitted to our website, and we review and update our security measures in light of current technologies. We will take all professional, reasonable, and ethical steps to protect your personal information from unauthorised access, modification, disclosure, or loss.
Access to Information
You have the right to access and correct the personal information that we hold about you, in accordance with the APPs (legal requirements of the Australian Privacy Principles). If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
Cookies and Tracking Technologies
We use cookies to provide you with a better experience, allowing us to increase your security by storing your session ID and monitoring single user access. The non-personal information collected through cookies helps us analyse the usage of our website.
Links to Other Websites
Our website may contain links to third-party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. We encourage you to review the privacy policies of any linked websites before disclosing your personal information on those sites.
Complaints
If you have a concern about our management of your personal information, please contact us. Upon request you can obtain a copy of the Australian Privacy Principles, which describe your rights and how your personal information should be handled. We will investigate your concern and endeavour to provide a response to you within 30 days. If you are not satisfied with our response to ensure we met all standards of care about the use of, disclosure of, or access to, your personal information, you may wish to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) – we want to ensure you have all the info!
Changes to this Website Privacy Policy
We reserve the right, at our discretion, to modify or remove portions of this Website Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed about our privacy practices aligned with the Australian Privacy Principles and relevant state and federal laws.
Contact Us
If you have any questions or concerns about this Website Privacy Policy or our handling of your personal information, please contact us:
Creative Director: Sarah Mae Simcoe
Thinker’s Theatre
Post: PO Box 555, Bulimba
Email: thinkerstheatre.au@gmail.com
Last updated: 24th June 2024